FAQS
EVERYTHING ABOUT CEP PRODUCTS
Can I wear CEP socks instead of my medical compression stockings?
Our CEP compression sports socks are not an alternative to medical compression stockings. CEP sports socks are designed to enhance athletic performance and activate the flow of blood in the muscles for faster recovery.
Like medical compression stockings, this compression sportswear is based on an ergonomic compression profile. However, unlike medical compression stockings, there is no differentiation based on compression class since sports socks are not suitable for treatment and prophylaxis. We therefore recommend the use of medical compression stockings if you suffer from a venous disorder. For more information visit: https://www.medi.de/en/products/compression-stockings/
How do I pick the right size?
Are there any special care instructions?
How to put on CEP compression socks.
What is the difference between socks for women/men?
The only difference between women and men are the proportions of the foot and leg. The length of the leg and foot is longer in the men’s version.
I’m in between two sizes. Which one should I take?
Measure your calf circumference again on both legs.
The measurements are usually different on the right and left side. Use the largest measurement from the thicker leg. To get the most accurate result, measure yourself in the morning.
Why do I need to measure my ankle circumference for the Socks for Recovery?
The Socks for Recovery are optimized for maximum removal of waste products in the recovery phase and have a different compression profile. This is defined with less compression in the calf than in the sports socks, which is why you also need to measure your ankle.
I bought a CEP product from your web shop. I haven’t had the socks very long and there’s already a hole in them. What can I do?
We’d be happy to take a look at your CEP product and make sure there were no production errors when we made them. Please send the product back to us by calling customer service and requesting a return of the goods.
Our Customer Services department will inspect the merchandise you returned as soon as we receive it. We’ll let you know the results of our inspection.